Booking & Purchasing

9 articles

I booked a class today, but would like to come at a different time.

We're happy to "same day change" you to a different class as a courtesy, provided there is space in that class. We're working on ways to automate this process, but in the meantime, your best bet is...

Updated a minute ago by Matt Juszczak

How do I get the Turnstyle app?

Click here to get our mobile app!

Updated an hour ago by Matt Juszczak

How do I book a friend under my account?

To book a class for someone other than yourself, please make your reservation directly through Mindbody . Click "Sign Up" next to the class you'd like to book, then choose "Someone Else" at the top...

Updated 2 months ago by Matt Juszczak

Why didn't I receive a notification that I was off the waitlist?

Please make sure that you are signed up to receive notifications from MindBody. To enable notifications, please follow these instructions .

Updated 4 months ago by Monica Vela

How do I enable Mindbody notifications?

You must be signed up to receive our Newsletters & Promotions in your Mindbody account in order to be eligible for the rewards program and receive waitlist notifications. Don’t worry, you can still...

Updated 4 months ago by Matt Juszczak

I purchased an unlimited package and tried to book a class, but am prompted to make a purchase.

Unfortunately, this happens when you book your first class and then try to book a class prior to that date. Your unlimited package activates  on the date of the first class booked, and classes prio...

Updated 4 months ago by Matt Juszczak

I can't seem to login! Is my account deleted?

If you're receiving an error message, a few things may have happened: Has your account been inactive for over a year? If so, it's likely been archived. To have it re-activated, please send us a mes...

Updated 4 months ago by Matt Juszczak

How can I confirm I'm signed up for a class?

To confirm you're signed up for a class, follow these steps: Visit http://www.turnstylecycle.com Click the "Login | Register | View Account" link in the header Sign in with your username and passwo...

Updated 4 months ago by Matt Juszczak

How can I change my billing information?

To update your billing information, follow these steps: Visit  http://www.turnstylecycle.com Click the "Login | Register | View Account" link in the header Sign in with your username and password, ...

Updated 4 months ago by Matt Juszczak