Booking & Purchasing

9 articles

I booked a class today, but would like to come at a different time.

We're happy to "same day change" you to a different class as a courtesy provided there is space in that class We're working on ways to automate this process but in the meantime your best bet is to ...

Updated 4 months ago by Matt Juszczak

How do I get the Turnstyle app?

Click here to get our mobile app

Updated 4 months ago by Matt Juszczak

How do I book a friend under my account?

To book a class for someone other than yourself please make your reservation directly through Mindbody Click "Sign Up" next to the class you'd like to book then choose "Someone Else" at the top lef...

Updated 6 months ago by Matt Juszczak

Why didn't I receive a notification that I was off the waitlist?

Please make sure that you are signed up to receive notifications from MindBody To enable notifications please follow these instructions

Updated 8 months ago by Monica Vela

How do I enable Mindbody notifications?

You must be signed up to receive our Newsletters Promotions in your Mindbody account in order to be eligible for the rewards program and receive waitlist notifications Don’t worry you can still uns...

Updated 8 months ago by Matt Juszczak

I purchased an unlimited package and tried to book a class, but am prompted to make a purchase.

Unfortunately this happens when you book your first class and then try to book a class prior to that date Your unlimited package activates on the date of the first class booked and classes prior to...

Updated 8 months ago by Matt Juszczak

I can't seem to login! Is my account deleted?

If you're receiving an error message a few things may have happened Has your account been inactive for over a year? If so it's likely been archived To have it re activated please send us a message ...

Updated 8 months ago by Matt Juszczak

How can I confirm I'm signed up for a class?

To confirm you're signed up for a class follow these steps Visit http www turnstylecycle com Click the "Login | Register | View Account" link in the header Sign in with your username and password a...

Updated 8 months ago by Matt Juszczak

How can I change my billing information?

To update your billing information follow these steps Visit http www turnstylecycle com Click the "Login | Register | View Account" link in the header Sign in with your username and password and th...

Updated 8 months ago by Matt Juszczak