What is your waitlist policy?
We maintain a waitlist for each class, and we want to give those customers a chance to sweat.
If you are not checked in 5 minutes prior to the start of class and have not called the studio, you risk the chance of your spot being given to someone on the waitlist. In the event that you arrive at the studio and your spot has been given to a customer on the waitlist, we will place the credit back on your account to be used at a later date.
Please also review our late policy.