How do I get the Turnstyle app?
Click here to get our mobile app!
Booking & Purchasing
How do I book a friend under my account?
To book a class for someone other than yourself, please make your reservation directly through Mindbody . Click "Sign Up" next to the class you'd like to book, then choose "Someone Else" at the top...
I booked a class today, but would like to come at a different time.
We're happy to "same day change" you to a different class as a courtesy, provided there is space in that class. We're working on ways to automate this process, but in the meantime, your best bet is...
How do I enable MINDBODY notifications?
You must be signed up to receive our Newsletters & Promotions in your Mindbody account in order to be eligible for the rewards program and receive waitlist notifications. Don’t worry, you can still...
How can I confirm I'm signed up for a class?
To confirm you're signed up for a class, follow these steps: Visit http://www.turnstylecycle.com Click the "Login | Register | View Account" link in the header Sign in with your username and passwo...
How can I change my billing information?
To update your billing information, follow these steps: Visit http://www.turnstylecycle.com Click the "Login | Register | View Account" link in the header Sign in with your username and password, a...
Why didn't I receive a notification that I was off the waitlist?
Please make sure that you are signed up to receive notifications from MindBody. To enable notifications, please follow these instructions .
Updated 4 years ago
I purchased an unlimited package and tried to book a class, but am prompted to make a purchase.
Unfortunately, this happens when you book your first class and then try to book a class prior to that date. Your unlimited package activates on the date of the first class booked, and classes prior t…
I can't seem to login! Is my account deleted?
If you're receiving an error message, a few things may have happened: Has your account been inactive for over a year? If so, it's likely been archived. To have it re-activated, please send us a messa…
