What is your late policy?

Updated 3 years ago by Julie Cornelius

As a courtesy to other customers, we do not let anyone into the room once a class has begun. If you are not on your bike or at your bootcamp spot by the start of class, you will forfeit your chance to take the class.

If you are not checked in 5 minutes prior to the start of class you risk the chance of your spot being given to someone on the waitlist. In the event that you arrive at the studio and your spot has been given to a customer on the waitlist, we will place the credit back on your account to be used at a later date.

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