What is your overage policy on subscriptions?

Updated 2 months ago by Matt Juszczak

Your subscription limits you to a certain amount of classes per month at Turnstyle. However, other than the 1 per day Unlimited subscription, if you try to book a class over your limit, our booking system will not stop you. This is so we can allow customers who late cancel or no show (and are charged a fee) to re-book a lost class.

We reserve the right to change this behavior at any time and strictly limit the packages accordingly. We will politely ask those with ineligible overages to upgrade.

How did we do?

Powered by HelpDocs