How do I cancel my subscription?

Updated 3 weeks ago by Julie Cornelius

Simple! You can cancel any time prior to your next renewal date by logging in here and scrolling to the bottom. Choose "terminate" next to the auto-renew you'd like to cancel.

Please note that your plan will terminate immediately, so if you are not at the end of your billing cycle and wish to continue using classes until then, contact us at hello@turnstylecycle.com or through our web-based chat and we can adjust the end date of your subscription or process the termination for you.

REMEMBER!  If you cancel a subscription prior to your second charge, you will be charged a $30 fee. This excludes upgrades or downgrades.  After your second charge processes successfully, you may cancel any time prior to your next auto-renew. However, you must cancel online at least one (1) day before your next charge is to be processed OR email your request to hello@turnstylecycle.com at least five (5) days before your next charge is to be processed.




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